Summary

Recent college graduate with professional experience in web content, search engine optimization, email campaigns, print media, social media management, editing, proofreading, research, recruitment, customer service, sales, and tourism. Seeking full-time opportunity in the writing field. Currently reading and writing science fiction fantasy.

Education
Saint Leo University
B. A. English: Professional Writing

August 2015--April 2019

GPA: 3.78/4.00

Notable Classes and Projects 2015--2019

  • Worked as part of a fictional public relations firm to represent the University in an augmented reality event

  • Twice published in Sandhill Review, the University's literary magazine and once featured as the headlining contributor to The Lions' Pride student newspaper

  • Completed the University Honors Program, consisting of a Great Books curriculum; senior thesis project on adapting Plato's Allegory of the Cave into a puppet show for schoolchildren

  • Classes on professional writing, professional editing, writing for digital platforms, social media management, and design

Awards

  • Dean's List for Academic Excellence every semester

  • Graduated Cum Laude and with Distinction in Major

  • Member of University chapter of Sigma Tau Delta, National English Honors Society; served as treasurer junior year

Skills

Active listener

Effective communicator

Computer hardware and software savvy

Customer Service

Leader

Problem solver

Time management

Adobe InDesign

Collaborator

Creative and critical thinker

HTML/CSS

Flexible

WordPress

UI design

SEO

Writing

Editing

Proofreading

Detail reader

Strong work ethic

Word Processing

Presenter

Storyteller

Google Analytics

Facebook Ads

Individual contributor

Interviewer

Researcher

Recruiter

Competitive

Publishing

Sales

Marketer

Experience
Self-Employed
Freelance Writer

April 2017--present

  • Clients have included Franklin County Chamber of Commerce, Franklin County Fair, Winchester Municipal Airport, The Tullahoma News, a small bike shop, and friends and family

  • Work has primarily been web content writing, including search engine optimization, as well as use of embedded analytics, layout design, and social media posts and ads

  • Work for bike shop led to measurable increase in web traffic and airport received positive feedback on redesign

  • Work has also included contributions to newsletters and newspapers, designing flyers, brochures, and signs, as well as writing speeches and editing blog posts

Best Buy
Sales Consultant, Computers

September 2019--present

  • Provide customers with expert advice and excellent customer service in person and over the phone

  • Use company's finance and service options to enable customers to make the most of their experience

  • Assist where needed in inventory, customer service, and other departments

  • Coach teammates on ways to sell, product knowledge, and company policies

Saint Leo University
Honors Program Student Employee

February 2017--April 2019

  • Recruited prospective students and parents to the University in general and to the Honors Program in particular

  • Wrote social media posts based on interviews with graduating seniors; one such post led to a job offer for the senior featured

  • Researched similar programs at rival schools and made recommendations on ways to better compete; wrote and distributed surveys to gather feedback from faculty and students on ways to make the Program better

City of Winchester, TN
Lifeguard Supervisor

May 2015--August 2018

  • Daily team lead responsible for teaching guards, writing schedule, answering phone, booking events, dealing with patron issues, maintaining facility computer and chemical systems, and occasionally handling additional duties of park manager as needed

Lifeguard

May 2013--May 2015

  • Monitored and cleaned facility, administered first aid, enforced rules, taught classes, worked special events such as triathlons and festivals